Introduction

Welcome to Trusting Hands Beauty (“Company,” “we,” “our,” “us”). We are committed to protecting your privacy and ensuring that your personal data is handled securely. This Privacy Policy explains how we collect, use, store, and protect your personal data, including payment data processed Third Party Providers, and booking data via Bookly Pro and WooCommerce.

Data We Collect

We may collect the following information:

Payment Preferences: Selected method (e.g. Google Pay, Klarna)

Personal Information: Name, email address, phone number

Booking Information: Date, time, and service details

Payment Information: Processed via Third Party Providers; we do not store credit/debit card details

Contact Form Information: Name, email, and any details voluntarily submitted

Technical Data: cookies (if accepted)

How We Use Your Data

We use your data to:

Comply with legal or regulatory obligations

Process and manage bookings via Bookly Pro

Respond to enquiries submitted through our contact forms

Send booking confirmations and updates

Cookies

Cookies are small text files stored on your device to enhance your browsing experience.

Essential Cookies we use:
– Essential Cookies: Necessary for website functionality.
– Analytics Cookies: Used to track site performance (e.g., Google Analytics).
– Marketing Cookies: Used for advertising and retargeting.

You can control cookies via browser settings and by agreeing/declining Cookie Yes Pop-up. Disabling cookies may impact website functionality.

We use third-party services such as Google Analytics. These providers have their own cookie policies.

For cookie-related concerns, email enquiries@trustinghandsbeauty.com

Payment Protection

We do not process or store your card details

Payments are handled by third-party providers:

Klarna – Privacy Policy | Klarna International

Klarna may perform credit checks and assess eligibility for instalment options

Klarna Disclosure:
In order to offer Klarna’s payment methods, we may pass your personal data (e.g., contact and order details) to Klarna to assess your eligibility and tailor payment options. Your data is processed in line with Klarna’s Privacy Notice.

Data Security Measures

SSL Encryption protects all data transmissions

Secure Hosting on trusted servers

Security Plugins to prevent unauthorized access

Your Rights (UK GDPR)

You have the right to:

Lodge a complaint with the UK Information Commissioner’s Office (ICO)

Request access, correction, or deletion of your personal data

Withdraw consent for marketing communications

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, contact us at enquiries@trustinghandsbeauty.com